Privacy Policy

Last Updated: July 22, 2026

This Privacy Policy applies to Jawi and its related services, including account features, voice or live rooms, chat, posts, gifts, store items, subscriptions, and notifications.

By using the app, you agree to the collection, use, and processing of your information as described in this Privacy Policy.

1. Information We Collect

We collect different types of information to operate, improve, and secure the app.

1.1 Information You Provide

Account information, such as your name, username, phone number, email address, profile picture, gender, date of birth, and any other information you choose to add to your profile.
User content, such as posts, images, comments, messages, room content, and any content you upload or create within the app.
Transaction information. When you purchase coins, subscriptions, items, or use payment features, we may collect information needed to process the transaction. We do not store full payment card details. Payments are handled through secure third-party payment providers.
Support information, such as messages or details you provide when contacting us for help or reporting a problem.

1.2 Information Collected Automatically

Device information, such as device type, operating system, app version, device identifiers, and language.
Usage data, such as app activity, pages or features used, session duration, interactions, content viewing, room participation, and sending messages or gifts.
Logs and crash data, such as crash reports, performance data, and diagnostic information used to improve the app and fix issues.
Location data. We may collect approximate or precise location data only if you grant permission.
Local storage and similar technologies. We may use local storage or similar technologies to remember preferences such as language, login status, settings, and to improve the user experience.

2. How We Use Your Information

To create and manage your account and enable login.
To operate, maintain, improve, and personalize the app experience.
To enable social features such as following, comments, likes, messages, and voice or live rooms.
To process purchases, recharges, gifts, subscriptions, and manage in-app balances.
To send system notifications and push notifications related to account activity or app events.
To improve safety, detect fraud, prevent abuse, and protect users.
To review reports and moderate prohibited content.
To communicate with you about updates, new features, support, or important notices.
To comply with legal and regulatory obligations.

3. How We Share Your Information

We may share certain information in the following cases:

With other users. Some of your information or content may be visible to others, such as your name, profile picture, posts, comments, rooms, or public content you share.
With service providers. We may use trusted third parties to help operate the app, analyze usage, process payments, send notifications, host data, or improve performance.
With legal authorities. We may disclose information when required by law or to protect our rights, users, or public safety.
In business transfers. If the service is involved in a merger, sale, or transfer of assets, your information may be transferred as part of that process in accordance with applicable law.

We do not sell your personal data to third parties.

4. Advertising and Analytics

We may use third-party analytics tools or advertising services, such as Firebase Analytics or ad networks, to understand app usage, improve performance, and show more relevant ads.

These services may collect anonymous or pseudonymous usage data according to their own privacy policies. You may manage some advertising preferences through your device settings or privacy options available in the app.

5. Notifications

We may send in-app notifications or push notifications through services such as Firebase Cloud Messaging to inform you about events such as:

A user you follow starts a live stream or room.
You receive a new follower.
Someone interacts with your posts or comments.
You receive a new message.
You receive a gift, store item, or subscription.
Important account, security, or app update notices.

You can control some notification types from the app settings or your device settings. Certain in-app system notifications may still appear even if push notifications are disabled.

6. Data Retention

We retain your information for as long as your account is active or as necessary to provide the service, process transactions, maintain records, comply with legal obligations, prevent fraud, or resolve disputes.

When you delete your account, we will delete or anonymize your personal data as required by applicable law. We may retain certain information where necessary for legal, security, or accounting purposes.

7. Security

We use reasonable organizational and technical measures to protect your data against unauthorized access, loss, misuse, or alteration.

However, no method of transmission or storage over the internet is completely secure. We cannot guarantee absolute security, and you use the service at your own risk to the extent permitted by law.

8. Your Rights and Choices

Depending on the laws that apply in your region, you may have the right to:

Access your personal data.
Correct or update your data.
Request deletion of your account or certain data.
Withdraw consent for certain processing activities.
Disable certain notifications or marketing communications.
Object to certain types of data processing where permitted by law.

You can exercise these rights through the app settings or by contacting us using the email address listed at the end of this policy.

9. Child Safety and Published Standards

We are committed to protecting children and minors from exploitation and abuse. We maintain a zero-tolerance policy against any content or behavior involving child exploitation, child sexual abuse, or harmful material involving minors.

Users are prohibited from:

Posting, sharing, or requesting sexual or exploitative content.
Creating, uploading, streaming, or distributing content involving minors in a sexual, suggestive, or abusive manner.
Harassment, bullying, threats, blackmail, or harmful behavior toward other users.
Using the app for any illegal or abusive activity.

If we become aware of violating content or behavior, we may take action including content removal, account suspension or permanent banning, and reporting to relevant authorities when required.

Users can report abusive or suspicious content through the in-app reporting system or by email.

10. Prohibited Content and Safety

We prohibit the following content and conduct:

Sexual, pornographic, or exploitative content.
Child exploitation or child sexual abuse material.
Severe violence, threats, or encouragement of harm.
Hate speech, discrimination, or harassment.
Impersonation, fraud, or misleading behavior.
Sharing another person’s private information without permission.
Any activity that violates applicable laws or the app’s terms.

We may use automated and manual review systems to handle reports, moderate content, and improve community safety.

11. International Data Transfers

Your information may be processed or stored in countries other than your country of residence, where data protection laws may differ.

By using the app, you agree to the transfer and processing of your information as described in this Privacy Policy and in accordance with applicable laws.

12. Third-Party Links and Services

The app may contain links or integrations with third-party services such as payment providers, advertising services, analytics tools, or login providers.

We do not control the privacy practices of these third parties. We encourage you to review their privacy policies before using their services.

13. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. When we make material changes, we may notify you through the app or by updating the “Last Updated” date at the top of this page.

Your continued use of the app after updates are posted means you accept the revised policy.

14. Complaints and Reports

If you believe any content or behavior in the app violates our policies or applicable laws, you can report it through the in-app reporting system.

You may also contact us directly regarding complaints, abuse reports, or safety concerns.

15. Contact Us

If you have any questions, requests, or complaints regarding this Privacy Policy, you can contact us at:

Email: info@yoursoft.pro